Snap diagnostics salary8/10/2023 ![]() ![]() When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. This sounded ridiculous, not getting any document showing the reason for the charge! After going back and forth with the representative on this topic for about 20 minutes, they said that they would talk to their manager and I was placed on hold when they came back to the phone, they agreed to send me a statement.After viewing the statement, I found that the insurance did not cover any of the charge, and I was being charged the entire cost of the procedure.Why was I told that my insurance covered the testing? Read MoreīBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. I asked the representative for an invoice or statement for the charge I was told they do not give out any invoice, statement, or receipt, and they do not have to give one, because I gave them authorization to bill my credit card. When I called to inquire about the charge, I was informed that the charge was my co-pay. A number of weeks after the test was completed, I received notification of a Snap Diagnostics charge on my credit card (I had not received any prior notification regarding the charge). When Snap Diagnostics initially contacted me to setup a testing procedure, I was informed by them that my insurance had approved the test, however they would need my credit card information, in case I did not return their equipment on time, also in case there was a co-pay.
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